Privacy Police

Privacy Policy
Privacy Policy of CUSTOMCARPARTS.CH

  1. USER DATA SECURITY IS OUR TOP PRIORITY
    CUSTOMCARPARTS.CH respects the privacy of all users of the website and online shop (hereinafter referred to as "the customer" or "customers"). This privacy policy forms the basis for processing personal data and provides information on what types of user data are collected by CUSTOMCARPARTS.CH, how this data is used, and what rights customers have.

CUSTOMCARPARTS.CH complies with applicable data protection laws and processes personal data exclusively for the purposes for which it was submitted.

This privacy policy may be adjusted, supplemented, or changed from time to time. The most current version is available upon each visit to the website.

In case of contradictions between this privacy policy and other applicable terms and conditions of CUSTOMCARPARTS.CH, the provisions of this privacy policy shall prevail.

  1. TYPES AND PURPOSES OF COLLECTED DATA
    2.1 AUTOMATICALLY COLLECTED DATA
    When visiting the website of CUSTOMCARPARTS.CH, statistical visitor data is automatically collected about which parts of the website the customer visits. This data includes:
  • IP address
  • Date and time of access
  • Browser and operating system used
  • Referring URL (Referrer)
  • Pages and files viewed

This data is anonymized and used solely to ensure the smooth operation of the website and improve the services offered.

2.2 DATA THROUGH INTERACTION, CONTRACT PROCESSING, AND CONTACTING
Personal data, such as name, address, phone number, or email address, is collected when:

  • An order is placed
  • A customer account is created
  • The customer contacts CUSTOMCARPARTS.CH

This data is used to process orders, respond to inquiries, and manage the customer account.

Once the contract is fully processed or the customer account is deleted, the customer's data will be deleted after the legal retention periods, unless explicit consent for further use is given.

  1. LEGAL BASIS FOR DATA PROCESSING
    The processing of personal data is based on the following legal grounds:
  • Contract fulfillment: To process orders and services.
  • Consent: For newsletter sign-ups or other voluntary services.
  • Legitimate interests: For website optimization and security measures.
  • Legal obligations: To comply with legal regulations.

The customer can revoke their consent at any time by sending a message to support@customcarparts.ch.

  1. USE OF COOKIES
    CUSTOMCARPARTS.CH uses cookies to make the website user-friendly and continuously improve it.

4.1 WHAT ARE COOKIES?
Cookies are small text files stored on the user's device. They store information such as language settings or the content of a shopping cart.

4.2 TYPES OF COOKIES

  • Essential cookies: Necessary for the basic functionality of the website.
  • Analytical cookies: Collect anonymous data for website optimization.
  • Marketing cookies: Used for personalized advertising.

4.3 DISABLING COOKIES
Customers can block or delete cookies in their browser settings. However, this may affect the functionality of the website.

  1. ANALYTICS AND MARKETING TOOLS
    CUSTOMCARPARTS.CH uses tools such as:
  • Google Analytics
    For analyzing website usage. Data is anonymized and used for service optimization.

  • Google Ads and Conversion Tracking
    To improve and measure advertising campaigns.

Further information on the privacy policies of these services can be found on the corresponding Google websites.

  1. NEWSLETTER
    By signing up for the newsletter, the customer's email address is used to send regular offers. The registration process follows a double opt-in procedure. The customer can unsubscribe from the newsletter at any time via the unsubscribe link in the newsletter or by sending a message to support@customcarparts.ch.

  2. DATA SHARING
    CUSTOMCARPARTS.CH only shares personal data when:

  • It is necessary to fulfill the contract (e.g., to shipping service providers)
  • The customer has given consent
  • Legal obligations exist
  1. DATA SECURITY
    CUSTOMCARPARTS.CH employs technical and organizational measures to protect personal data from loss, misuse, and unauthorized access.

  2. CUSTOMER RIGHTS
    Customers have the right to:

  • Request information about stored data
  • Correct or delete data
  • Object to the processing
  • Withdraw consent

Requests can be sent to support@customcarparts.ch.

  1. CONTACT
    For questions regarding the privacy policy or data protection, customers can contact:

CUSTOMCARPARTS.CH
Email: support@customcarparts.ch